These terms govern the text messaging (SMS/MMS) program operated by Vacation Planning Company. By providing your mobile phone number and agreeing to receive text messages from us, you accept these terms.
Program Summary
| Program name | Vacation Planning Company Client Messaging |
|---|---|
| Program description | Two-way text messaging between Vacation Planning Company and clients or prospective travelers who have contacted us — including replies to travel inquiries, trip quotes and itinerary updates, booking confirmations, appointment scheduling, payment due reminders, and answers to customer questions. |
| Message frequency | Message frequency varies and depends on your conversation with us and the status of your trip. |
| Cost | Message and data rates may apply. We do not charge for the messages themselves; your mobile carrier's standard rates apply. |
| Supported carriers | Major U.S. carriers, including AT&T, Verizon, T-Mobile, and others. |
How You Opt In
We only text people who have asked us to. You give consent in one of these ways:
- During a phone call. When you call our business line, our travel agent or virtual receptionist will ask whether it is okay to text you at your number. If you say yes, your permission and number are recorded in our system at the time of the call. This is how most of our clients opt in.
- On a web form. By submitting a contact or trip inquiry form on one of our websites and checking the box that reads "It is okay to text me at this number." Consent to receive text messages is never a condition of purchasing any product or service.
- By texting us first. By sending a text message to our business number to start a conversation.
We do not purchase, rent, or otherwise obtain phone numbers from third-party lists, and we do not send unsolicited text messages.
To Stop Messages
You can cancel at any time by replying STOP to any message from us. After you send STOP, we will send one confirmation message and then no further texts will be sent from that program. To rejoin later, simply text us again or ask us to resume.
To Get Help
Reply HELP to any message from us for assistance, or contact us directly by email at vacationplanningcompany@gmail.com or by phone at (702) 522-0111.
Delivery and Carrier Liability
Message delivery depends on your mobile carrier's network and is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages. We are not responsible for messages that are delayed, blocked, or not delivered due to carrier issues, device settings, or loss of service.
Your Responsibilities
- You must be at least 18 years old and the account holder or an authorized user of the mobile number you provide.
- Please tell us if your mobile number changes or is reassigned so we do not text someone else by mistake.
Privacy
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. See our full Privacy Policy for details on how we handle your information.
Changes to These Terms
We may update these terms from time to time. The effective date above shows the most recent revision, and continued participation in the messaging program constitutes acceptance of the updated terms.
Contact
- Email: vacationplanningcompany@gmail.com
- Phone: (702) 522-0111
- Mail: Vacation Planning Company, P.O. Box 2105, Owasso, OK 74055